FAQ (Frequent Asked Questions)

​Uniplu is based in Handaq Malta.

Our shop is online only​.

That is why we can sell at huge discounts.​

​Stocks are distributed Free Delivery, Cash on Delivery or Pay online with Debit/Credit card or PayPal. Some products that are delivered by MaltaPost or 3rd Party Couriers are payable online online.

Usually small items are deliver next day and Large Appliances 2/3 Days Mon to Fri

We will call before delivery for your convenience to ensure a safe HASSLE FREE transaction.

All our products carry a minimum of 2 years Guarantee.

​Small items – If anything happens with your product we have various service centers where you can take your product from checking.

Large Appliances – Our Technicians will make a home visit to check your product.

Malta
Yes, We deliver all products anywhere in Malta a commercial vehicle can drive.

Gozo
Currently we do not deliver.

Small products
Usually Next Day Mon to Fri.

Large Appliances
Usually within 2/3 Days

If a Delivery will take longer than 3 Days we will contact you to give an estimate delivery date.
Deliveries are done Monday to Friday.
We will call you to ensure a safe delivery.

We’ll always keep you up-to-date on the status of your delivery.

Please provide your mobile number as your main number, we can give you delivery and order updates via SMS message.

We will call you before the delivery is effected.

We’ll attempt to contact you at the time of delivery and will wait a few minutes for you if you’re nearby.

If the delivery is missed, we’ll leave a delivery card to let you know we came.

At no extra charge, you can re-book a delivery date that suits you.

You can find your proof of purchase from your Uniplu Dashboard Account

Then just give visit here and find your order and submit your claim.

If you can’t find, don’t worry. We should be able to sort everything out if you have:

Uniplu Login (Not Password)
The email address used to buy your item
Then just contact us.

Trust.
No More No Less.